Terms & shipping
Payment
We accept Visa, Mastercard, American Express, Apple Pay and Google Pay.
VAT is included in our prices for EU based customers. Customers outside the EU can be charged import sales tax + toll upon arrival by their local tax authorities.
Brexit/UK
Due to (weird) complicated Brexit rules the trading with UK customers needs their own section here. We are unable to sell orders under 135 GBP as we otherwise need to have a registred company in the UK. VAT + duty is not included in our prices for Non-EU customers and can be applied by UK import authorities.
Claims and returns
We offer a 14 days right of return on most of our products*. The products has too be in mint condition and the packaging unbroken. The customer will have to pay for shipment and any payment and toll fees. Returns should be advised prior by email and we will provide you with the return address. We wish to provide the best possible service but please note that our products are handmade after order so we ask you too think twice and avoid impulse buying you will regret and return. If in doubt - sleep on it.
*Please note we do not offer right of return on our custom build ´312 cabinets with bottles.
Product disclaimer
The products in Aepenton are sold as inspirational artistic objects for sculptural display and pondering. The liquid inside the bottles (water/water colour) is not to be ingested, injected, applied or used in any way or form. When you buy a product from us you agree to these terms that you as purchaser take the full responsibility of the use of the products and any damages occurring from using it in any way. We disclaim all liability for the potential consequences of how you or other people choose to use the Aepenton products.
Data & privacy policy
We only collect your data, such as name, address and email for us to fulfil and ship your order. We handle your personal information in the strictest confidentiality. We will never give any personal information to third parties. Your data is kept in our standard Shopify database system. You can write us anytime and ask us to delete your data on: hello(at)aepenton.com. We never send you newsletters or invitations unless you have signed up for receiving such.
Copyright
All elements of Aepenton and www.aepenton.com is protected by copyright law. Any use of Aepenton products or visual elements used commercially requires direct written approval from Aepenton ApS. This also means that if you purchase any Aepenton products these may not be used in any commercially way to promote any business, organization or persons physically or virtually on e.g. social media platforms. Commercial use of, or own promotional use with our products without our written consent is a violation of copyright. We will take legal actions against such violation.
Shipping
We ship our products internationally from Denmark with UPS. For shipping pricing add your desired amount of products to the shopping basket. The shopping basket has a feature that can tell what country you are browsing from and will automatically show you the total price including shipping cost while shopping. It will adjust the price according to weight/weightchanges of the order. So no need to fill in adress and check out to see shipping price. If you are sending products as a gift to someone else, you can change the location in the shopping basket. Products will be dispatched on regular working days. If you are located in an EU country, USA and Canada you should expect 2-4 days of delivery with UPS. For the rest of the world you should expect a 4-6 days delivery with UPS.